Terms of Service for Vlitzmo Sleepwear – Online Shopping of Sleepwear

Last Updated: [Date]

1. Introduction

Welcome to Vlitzmo Sleepwear (“App,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our mobile application and services offered through it. By accessing or using the Vlitzmo Sleepwear app, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not access or use the app.

For any questions about these Terms, please contact us at [support@vlitzmosleepwear.com].

2. Definitions

  • “User,” “you,” or “your” refers to any person accessing or using the Vlitzmo Sleepwear app.
  • “Products” refer to sleepwear and related items sold on the app.
  • “Services” means all e-commerce, account management, and customer support functions provided through the app.

3. Eligibility

By using the app, you confirm that:

  • You are at least 18 years old or have parental consent to use the service.
  • You have the legal capacity to enter into a binding agreement under applicable laws.
  • You will use the app only for lawful purposes and in accordance with these Terms.

4. Account Registration

  • To make a purchase, you may need to create an account using a valid email address or phone number.
  • You must ensure all information provided is accurate, complete, and up to date.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activities that occur under your account are your responsibility.
  • We reserve the right to suspend or terminate your account if any fraudulent or illegal activity is detected.

5. Products and Availability

  • We make every effort to display products, descriptions, and prices accurately.
  • Product availability may change without notice.
  • Colors and materials displayed on your device may vary slightly due to screen differences.
  • We reserve the right to limit the quantities of any products sold or to discontinue items at any time.

6. Pricing and Payments

  • All prices are listed in [your local currency] and include applicable taxes unless otherwise stated.
  • Payment must be made at the time of purchase using the available payment methods (e.g., debit/credit card, wallet, or mobile payment).
  • We use secure third-party payment gateways for processing payments.
  • By providing your payment information, you authorize us (and our payment processors) to charge the total purchase amount.
  • Prices and payment methods are subject to change at any time.

7. Order Confirmation and Cancellation

  • After placing an order, you’ll receive an order confirmation via email or SMS.
  • Orders may be canceled within 12 hours of placement if they haven’t been shipped.
  • We reserve the right to refuse or cancel orders suspected of fraud, abuse, or policy violations.

For more details, please refer to our [Refund & Returns Policy].

8. Shipping and Delivery

  • We aim to process and ship all orders within the timeframe stated in our Shipping & Delivery Policy.
  • Delivery times may vary based on location, courier efficiency, and external conditions.
  • Risk of loss passes to you upon delivery of the product to the shipping address provided.

For more details, see our [Shipping & Delivery Policy].

9. Returns and Refunds

  • Returns and refunds are governed by our Refund & Returns Policy, available on our app and website.
  • Only eligible items as defined in that policy will be accepted for returns or refunds.

Please refer to the Refund & Returns Policy for full details.

10. Intellectual Property Rights

  • All content on the Vlitzmo Sleepwear app—including logos, designs, text, images, videos, graphics, and trademarks—is owned by [Your Company Name] or its licensors.
  • Users are prohibited from copying, distributing, modifying, or using our content without written permission.
  • Unauthorized use may violate copyright, trademark, and other applicable laws.

11. User Conduct

When using the app, you agree not to:

  • Post or transmit any content that is unlawful, harmful, or offensive.
  • Attempt to hack, reverse-engineer, or disrupt the app’s functionality.
  • Use automated systems (bots, crawlers, etc.) to access the app without authorization.
  • Misrepresent your identity or impersonate another person.

We reserve the right to take legal action against any misuse of our platform.

12. Third-Party Services

  • The app may contain links to third-party websites or services (e.g., payment gateways, delivery tracking).
  • We are not responsible for the content, policies, or actions of any third-party service.
  • Your use of such services is subject to their respective terms and policies.

13. Limitation of Liability

To the fullest extent permitted by law:

  • Vlitzmo Sleepwear and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the app.
  • We are not responsible for any delay, interruption, or loss resulting from external factors such as internet issues or courier delays.
  • Our total liability for any claim related to your use of the app shall not exceed the total amount paid by you for the product in question.

14. Disclaimer of Warranties

The Vlitzmo Sleepwear app and all related services are provided “as is” and “as available.”
We make no guarantees that:

  • The app will function without errors or interruptions.
  • Product descriptions and availability will always be accurate.
  • Any defects or issues will be corrected immediately.

15. Termination

We may suspend or terminate your account and access to the app at any time, without notice, if:

  • You violate these Terms,
  • Provide false or misleading information, or
  • Engage in fraudulent or abusive activity.

Upon termination, your right to use the app will immediately cease.

16. Indemnification

You agree to indemnify and hold harmless Vlitzmo Sleepwear, its directors, employees, and affiliates from any claims, damages, or losses arising out of your use of the app, your violation of these Terms, or infringement of any third-party rights.

17. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect user data.
By using the app, you consent to our data practices as described in the Privacy Policy.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to conflict of law principles.
All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, Country].

19. Changes to These Terms

We may update or modify these Terms from time to time.
Changes will be effective immediately upon posting in the app or on our website, with the updated “Last Updated” date.
Continued use of the app after updates constitutes acceptance of the revised Terms.

20. Contact Us

For any questions, concerns, or feedback regarding these Terms, please contact:

Vlitzmo Sleepwear Support Team
📧 Email: [support@vlitzmosleepwear.com]
📍 Address: [Your Business Address]
🕓 Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Local Time)

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